Reviews
You’re not wondering if that slow drain is about to become a flooded basement. You’re not calling three different companies hoping someone picks up. You know exactly who to call when something goes wrong, and you trust we’ll handle it without drama or surprise charges.
That’s what reliable plumbing looks like. No more second-guessing whether you should’ve called sooner. No more paying twice because the first fix didn’t hold.
When your water heater goes out at 6 AM or you’ve got a burst pipe flooding your laundry room, you need someone who answers the phone and knows what they’re doing. Not someone who shows up three days later with a vague estimate and leaves you worse off than before. You get clear answers, fair pricing, and work that actually solves the problem.
AME Plumbing Heating and Cooling is a family-owned plumbing company based right here in Monmouth County. We’re licensed, insured, and we’ve spent years working on the mix of older homes and newer builds that make up Middletown.
That matters because homes built in the 70s have different plumbing than homes built last year. Cast-iron pipes behave differently than PVC. If your plumber doesn’t know the difference, you’re going to pay for it later.
We handle everything from emergency repairs to full system replacements. Our team shows up when we say we will, explains what’s happening with your plumbing in terms you can understand, and gives you upfront pricing before we start. No surprises, no runaround.
You call or contact us online, and we get someone on the phone fast. If it’s an emergency, we’re available 24/7. We ask a few questions to understand what’s going on, then schedule a time that works for you—or head over immediately if it can’t wait.
When we arrive, we assess the situation and explain what’s wrong in plain language. No jargon, no upselling. We walk you through your options and give you a clear price before we touch anything. If you approve, we get to work.
Most repairs get handled the same day. For bigger jobs like water heater replacements or sewer line work, we map out a timeline and keep you updated as we go. When we’re done, we test everything to make sure it’s working right, clean up after ourselves, and give you guidance on how to avoid the same issue down the road.
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We cover the full range of plumbing work. Drain cleaning when your sinks or toilets are backing up. Water heater repair and replacement when you’re running out of hot water or dealing with leaks. Burst pipe repair when you’ve got water going where it shouldn’t. Sewer and water line work when the problem’s underground.
In Middletown, we see a lot of issues tied to aging infrastructure. Homes near the coast deal with corrosion from salt air. Older neighborhoods have cast-iron pipes that are starting to fail. Newer developments sometimes have installation issues that don’t show up until a few years in. We’ve worked on all of it.
You also get upfront pricing with no hidden fees, same-day service for most repairs, and financing options if you need them. Military and first responders get 10% off. We use quality materials and modern tools because cutting corners costs you more in the long run. Every job is backed by licensed, insured professionals who know New Jersey plumbing codes inside and out.
If you’ve got a burst pipe, overflowing toilet, or water heater failure, we prioritize getting someone to you as quickly as possible. We offer 24/7 emergency service, so you’re not waiting until Monday morning while water damages your floors.
Response time depends on where you are in Middletown and what else is happening that day, but most emergency calls get handled within a couple of hours. When you call, we’ll give you an honest estimate of when we can be there.
Nearly 30% of plumbing calls are emergencies. We built our business around being available when things go wrong, not just during business hours when it’s convenient.
It means we tell you the cost before we start the work. We assess the problem, explain what needs to happen, and give you a clear price. If you approve, that’s what you pay. No surprise charges when we’re done.
Some plumbing companies give vague estimates or charge by the hour, which can spiral if the job takes longer than expected. We don’t operate that way. You know what you’re paying before we pick up a wrench.
If we find something unexpected once we’re into the job—like a pipe that’s worse than it looked—we stop, explain what we found, and give you a new price before continuing. You’re never locked into something you didn’t agree to.
Yes. We fix leaky faucets and running toilets, and we also handle full water heater replacements, sewer line repairs, and water line installations. If it involves plumbing, we can take care of it.
A lot of homeowners worry that calling a plumber for a “small” issue is a waste of time, but small problems turn into expensive ones if you ignore them. A slow drain becomes a backed-up sewer line. A small leak becomes water damage and mold.
Whether it’s a quick fix or a multi-day project, we approach it the same way: figure out what’s wrong, explain your options, give you a fair price, and do the work right.
If your water heater is over 10 years old and starting to have issues, replacement usually makes more sense than repair. Older units are less efficient, and repairs often just buy you a few more months before something else breaks.
If it’s newer and the problem is something straightforward—like a faulty thermostat or a worn-out heating element—a repair can get you back up and running without the cost of a new unit.
When we come out, we’ll assess the age, condition, and specific issue with your water heater. Then we’ll walk you through whether a repair or replacement makes more sense for your situation and budget. We’re not going to push you toward the more expensive option if it’s not necessary.
First, shut off your main water supply. That stops more water from flooding your home. The main shutoff valve is usually in your basement, crawl space, or near your water meter. If you can’t find it or it’s stuck, call us and we’ll walk you through it.
Next, turn off your electricity if water is near outlets, appliances, or your electrical panel. Water and electricity don’t mix, and your safety comes first.
Move anything valuable away from the water if you can do it safely. Take photos for insurance purposes. Then call us. The faster you act, the less damage you’ll deal with. Those first few minutes make a huge difference between a manageable repair and thousands in water damage.
Yes. Every plumber on our team is licensed and insured, and we’re fully compliant with New Jersey plumbing codes. That’s not just a legal requirement—it’s about protecting you.
An unlicensed plumber might be cheaper upfront, but if something goes wrong, you’re on the hook. If they damage your property, violate code, or do substandard work, you have no recourse. Your insurance might not even cover the damage.
When you hire a licensed, insured plumbing company, you’re hiring accountability. If there’s ever an issue with our work, we fix it. You’re covered, and you’re working with professionals who know what they’re doing.
